Privacy & Data Policy:

Privacy & Data Policy

This notice is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”) and outlines how Polilog S.r.l. (“Polilog” or “the Company”) collects, uses, stores, and protects personal data in connection with website browsing and the use of the services offered.

1. Data Controller

The Data Controller is:

Polilog S.r.l.
Via del Pratignone 13/4
Sesto Fiorentino (FI) 50019 – Italy
Email: info@polilog.it
PEC: riccardo.sinopoli@spidmail.it

2. Types of Data Collected

Polilog collects and processes the following categories of personal data:

  • Data voluntarily provided by the user
    First name, last name, email address, phone number, and any other information entered in contact forms or quote requests.

  • Browsing and behavioral data
    IP addresses, access logs, browser type and operating system, pages visited, time spent on the website, and traffic sources.

  • Data collected through analytics tools
    Anonymous and aggregated data collected via Google Analytics or similar tools for statistical and website optimization purposes.

3. Purposes of Data Processing

Data is processed for the following purposes:

  • To respond to user inquiries submitted via contact forms.

  • To manage commercial and contractual relationships, including pre-contractual activities.

  • To improve website navigation and analyze site traffic through web analytics tools.

  • To ensure IT security and prevent fraudulent use of the website.

  • For direct marketing and remarketing purposes (subject to prior explicit consent), including the delivery of personalized advertising campaigns.

4. Legal Basis for Processing

The legal bases for processing personal data are:

  • Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR) for responding to user requests.

  • Compliance with legal obligations (Art. 6.1.c GDPR).

  • Legitimate interest of the Data Controller (Art. 6.1.f GDPR) in managing website security and conducting statistical analysis.

  • Explicit consent of the data subject (Art. 6.1.a GDPR) for marketing and promotional communications.

5. Data Processing and Storage Methods

Personal data is processed using both electronic and manual tools, with appropriate technical and organizational measures in place to ensure security, integrity, and confidentiality.

Data is retained for the period strictly necessary to achieve the purposes outlined above, and in any case, for no longer than:

  • 24 months for data processed for marketing purposes.

  • 10 years for data related to legal, tax, or accounting obligations.

  • 14 months for data collected via Google Analytics, unless further retention is required in aggregated form.

6. Data Disclosure and Transfer

Personal data is not sold or shared with third parties for commercial purposes.
Data may be shared only with:

  • IT and cloud service providers supporting Polilog’s operations.

  • Technical partners involved in system maintenance and security.

  • Competent authorities when required by law.

Data will not be transferred outside the European Economic Area unless adequate safeguards are in place, in accordance with Articles 44 and following of the GDPR.

7. Data Subject Rights

Users may exercise the following rights at any time, pursuant to Articles 15–22 of the GDPR:

  • Right to access personal data

  • Right to rectification or update

  • Right to erasure ("right to be forgotten")

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent, without affecting the lawfulness of processing based on consent before its withdrawal

  • Right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it)

Requests can be submitted via email to the address above.

8. Cookie Policy

Polilog’s website uses technical cookies and, with the user’s consent, also analytical and profiling cookies to enhance browsing and deliver personalized content.

For more details, please refer to our dedicated Cookie Policy.

9. Policy Updates

Polilog reserves the right to modify or update this privacy notice at any time by publishing the updated version on its website.